Privacy Policy

Our Privacy Policy

Our promise about what Luis Goncalves will and will not do with any Personal Data you supply.

You can visit most pages on the Luis Goncalves website without giving us any information about yourself. But sometimes we do need personal data from you in order to provide the products and services you request.

Luis Goncalves promises to protect your privacy at all times. So this privacy statement explains how we collect, store and use any data you do give us.

Our Exposure to the personal data

Luis Goncalves, a leading expert in Business Consultancy, set the protection of your personal data as the highest priority.

We want to inform you about the way we collect, store and use your personal data. For further questions please contact us under one of the following addresses.

Which personal data is collected and stored

We use your personal data in the following cases: If you require a service, subscribe to a newsletter, participate in a survey, contact us or proceed some activities on our website.

You can decide any time whether you want to continue the procedure where you are required to specify your personal data or not. If you do not want to specify the required information, you will not be able to terminate the transaction.

We reserve the right to gather the information about your payment history made by third parties, in order to offer your certain payment options (ex. invoice payment).

Usage of collected and stored personal data

Your personal data is used at Luis Goncalves in the following way: Luis Goncalves offers you detailed information about our products and services, product news, consulting services, newsletter, marketing support, partner support, webinars, forum support and support for many other services.

You have the option to unsubscribe from all Luis Goncalves mailing lists at any time.

Transmission of personal data to the third parties

Luis Goncalves also uses the services of other contractual partners, for products dispatch, orders proceeding for issuing the invoices and payment procedures.

Our contractual partners are obligated to treat the personal data with confidentiality and to use it only for services related purposes or transactions in behalf of Luis Goncalves.

Luis Goncalves will not transmit your personal data to the third parties without your explicit consent (not even for marketing and sales purposes or to the address brokers), unless Luis Goncalves is obliged by a legal regulation to do so.

In certain cases, Luis Goncalves is obliged to reveal your personal data to the government offices or other legal agencies according to the applicable law.

Security of personal data

In order to protect your personal data we have met the safety precautions according to the German privacy acts, the present privacy policy and the international information security standards.

This procedure enables us to protect your personal data against abuse, unauthorized access and disclosure, damage, manipulation or deleting. The credit card information are transmitted to the online shop of our partner element5, encrypted, via ssl /secure socket layer) protocol.

Please note that Luis Goncalves will provide this company data to its world wide subsidiaries. Therefore, the personal data received from our customers can be forwarded to all our subsidiaries in the entire world.

In some countries the collection, the transmission, the storage and the processing of the personal data will be performed from the Luis Goncalves contractual partners.

All the Luis Goncalves employees that have access to personal customer data are obligated to ensure the confidentiality of the personal data and its use.

Statistical information

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”).

Google Analytics uses so-called “cookies”, text files that are saved on your computer and that make it possible to analyze your use of the website.

The information generated by the cookie when you use this website (including your IP address) is transferred to a Google server in the USA and is saved there.

Google will use this information in order to analyze the use of the website in order to put together reports about website activities for the website operator and to provide further services for website and Internet use.

Google may also transfer this information to third parties provided that it is legal to do so or if Google commissions the processing of this data by a third party. Google will never associate your IP address with other data Google has collected.

You can prevent the installation of cookies with a corresponding setting in your browser software. However, we would like to explicitly point out that if you do so, you will not be able to fully use all of the functions of this website.

By using this website you agree to the processing of your personal data as collected by Google in the aforementioned manner and purpose.

Cookies

Cookies are text files which are sent by a website to your browser software. Luis Goncalves uses these cookies in order to document your visits on the Luis Goncalves websites and to support the function of the shop basket when ordering in the Luis Goncalves online shop.

If you are against this procedure, you have the possibility to set your browser in such a way that the cookies are blocked or your PC informs you when the website tries to store a cookie in your browser software.

However, the blocking of cookies could bar you from using some products or/and services on the Luis Goncalves websites.

Not personal data

Luis Goncalves records in irregular intervals the domain names, IP addresses and browser types of the visitors of the Luis Goncalves website.

This information is used for the logging of the global access to the Luis Goncalves website. Nevertheless, this information is not related with the storage of the personal data in any way.

You will not be identified on the basis of your IP address even if our web server records it. Consequently, your identity remains undisclosed.

Privacy of business partners and partner brands

The Luis Goncalves website offers you various links to the companies we have a business relationship with. Luis Goncalves is not responsible for the privacy practices of its business partners.

Therefore, since their practices may differ from ours, we strongly advice you to inform yourself about the privacy declaration of these particular companies. The Luis Goncalves website offers you various links to websites and services of companies we have a business relationship with.

These third parties may collect information about you and your online activities, either on their website or on other websites, through cookies, web beacons, and other technologies in an effort to process your requests and to provide services to you.

Luis Goncalves is not responsible for the privacy practices of its business partners. Therefore, since their practices may differ from ours, we strongly advise you to inform yourself about the privacy declaration of these particular companies.

Non confidential information

Please take into consideration the fact that the information sent to some forums will be seen as a public piece of information and is not subject of the privacy declaration.

Using this sort of communication represents the risk that the information is taken and used by the others. Therefore, we strongly recommend you to carefully handle your personal data each time you enter the internet.

Contact information

For further questions or comments we are willing to provide you free information, directly and on request about your personal data stored by us. If requested, the information can also be provided in a digital form.

Email: [email protected]

Don't take my word for it

What my customers say about me

Krzysztof Adamczyk

Luis is a very enthusiastic and open-minded person. While working with our team as an agile coach, he brought a lot of expertise, positive energy and ideas.
He does not focus on the methodology itself, but on effectively helping the team to reach their goals and improve

 
Krzysztof Adamczyk Co-Founder, Vice President of the Board @ FireTMS.com
Christophe Broult

Luis is a business focused agilist. I have seen him leading the delivery of a product involving multiple teams located in different countries. His strong analytic capabilities enabled him to perform some root cause analysis so that others could resolve integration issues on a complex software stack. I recommend him as a passionate team enabler.

 
Christophe Broult Senior Software Engineer Test @ Shutterstock
Fred Williams

I met Luis at AgilePrague, and got the chance to talk with him about our shared concerns. Luis is articulate, intelligent, and passionate.
Luis has the courage to challenge conventional wisdom, using facts to back up his contrarian positions.
I’m looking forward to working with Luis in the future. I personally recommend Luis as a speaker, coach, and consultant.

 
Fred Williams Founder @ Open Learning Center
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